Cutoff order time for next day delivery: Mon-Fri 5PM, Sat 1PM. Prices incl GST.


All sections of this FAQ form part of our company's terms & conditions. 

What is the cut off time for same day orders?
À la Carte pre-order and same-day orders.
Corporate orders.
Multiple Location Delivery orders.

Do you deliver?

Yes, we do Singapore island-wide delivery with a minimum order of $25.

Is there a delivery fee?
• Yes, delivery fee typically range between $8 - $20 within Singapore mainland.
Delivery rates calculated by distance from postal code 369546.
• Up to $20 delivery subsidy for orders above $120 nett.

What are the delivery time slots?
Our time slots are in 45 minute blocks, with the first at 10am to 10.45am daily and the last at 6.15pm - 7.00pm on weekdays and 5.30pm to 6.15pm on Saturdays and public holidays. We are closed on Sundays. 

Is self-collection available?
Yes, you can choose to do a store pickup with no minimum order. 

Is Lean Bento halal-certified?

Yes, we are halal-certified. Our halal certificate can be viewed here

I have a 300 people event, can you support?
Yes, in fact we are able to support events of up to 1200 bento per order. Production slots are limited and we encourage customers to place the order at least 7 days before the event.

Do you deliver to Tuas Area?
Yes, we deliver to locations in Tuas.

Do you deliver to Sentosa Island?
Yes, we deliver to locations in Sentosa. Surcharges apply.

Do you deliver to Jurong Island?
We regret that we do provide delivery to Jurong Island.

Can I change the details of my order? (Add-ons, delivery address, delivery date & time)
Please contact us at +65 6750 4504.

How do I know if my order is confirmed?
A confirmation email sent from Lean Bento to the customer's prior specified email address will serve to confirm that the order is received and accepted. If there are any issues with the order, we will contact the customer as soon as possible.

How do I make payment?
Payment must be made online via credit card. For other forms of payment such as credit terms, please contact us at +65 67504 504 or email order[@]

Who will deliver my meals?
Delivery will be undertaken by our 3rd party delivery professionals strictly based on the details provided by our customer at the time of confirming the order.

Do you have membership discounts/loyalty programes?
Yes! Please check out our Credit Rewards Program.

Can I swap/remove an item from the bento?

We serve our bento as it is. We do not offer customisations for our bento.

Can I keep my bento in the fridge/freezer for consumption at a later time?

Please be directed to our food safety and reheat recommendations.

Which are the restricted areas?
Airport Cargo Road, Airport Zone, Airline Road, ALPS Ave, Camps, Immigration Checkpoints, Construction Sites, Jurong Port ,PSA Port, SATS, Aerospaces, Shipyard, Supply Bases.
Please be directed to our guide and charges for restricted areas.

Where can I download my invoice?
You may follow the link to download your invoice in the confirmation email received upon successful submission of order online.