Cutoff order time for next day delivery: Mon-Fri 5PM, Sat 3PM. Prices incl GST.

Special Requests

Vegan Customisation
1. As of 01 May 2021, more than 20 vegan cooked food products are offered on our website for our vegan friends. 
2. More vegan options are expected to be introduced.
3. We regret that we do not offer one-to-one customisation for individual orders.
4. Should there be something that you like us to introduce in our future menu, please get in touch with us at social@leanbento.com.

No-Garlic, No-Onion Customisation
1. As of 01 May 2021, all vegan cooked food products offered on our website do not contain garlic, onion, leek, chives, fennel etc.
2. We regret that we do not offer one-to-one customisation for individual orders.
3. Should there be something that you like us to introduce in our future menu, please get in touch with us at social@leanbento.com.

Meal Prep Customisation
1. As of 01 May 2021, all food products offered on our website have been re-invented to cater to our health and fitness conscious friends.
2. Categories of Petite, Classic, High-Protein, Low-Carb offer and publish favorable macro nutrients, calculated as close as possible to the very last gram, and the very last drop of home made marinades.
3. Related dietary and precautionary advice are uniquely crafted in every respective product description.
4. We regret that we do not offer one-to-one customisation for individual orders.
5. Should there be something that you like us to introduce in our future menu, please get in touch with us at social@leanbento.com.

Children-Senior-Pregnancy Customisation
1. As of 01 May 2021, all cooked food products, except  "Low-Carb (Keto) Zucchini Udon" category offered on our website are friendly for children above 2, seniors, pregnant and nursing mothers.
2. Related dietary and precautionary advice are uniquely crafted in every respective product description.
3. A range of easily digestible, fibre-rich protein congee have been introduced to help children and seniors improve their nutritional intake.
4. We regret that we do not offer one-to-one customisation for individual orders.
5. Should there be something that you like us to introduce in our future menu, please get in touch with us at social@leanbento.com.

Order Customisation
1. Refers to any change of food components, taste or flavour within a bento, cup, drink, dessert or bundles.
2. Offered only to order of quantity above 50 units for each single item.
3. Confirmation of specification for customisation must be finalised at least 5 working days before fulfilment. 
4Any additional cost and labour related to the customisation will be quoted separately for billing.
5. A pre-payment of 40% deposit of the item's order amount must be completed before the customisation is confirmed.
6. Discounts and promotions will not be applicable on items which would undergo customisation.   

Specific Delivery Time
1. All deliveries (fulfilment) will be fulfilled on the selected day and time-slot (window period) as outlined at the point of purchase.
2. We regret that we are unable to arrange for our delivery personnel(s) to turn up with an order at a specific and precise time. 
3. Customers are advised to observe "shared responsibility" to be contactable, or available to receive the order during the selected day and time-slot. 
4. Customers are advised to make alternative arrangements to receive their order during the selected day and time-slot.  
5. Wregret that we are unable to arrange for our delivery personnel(s) to run errands for our customers, other than to deliver the order to the specified address, at the selected day and time-slot.
6. Wregret that we are unable to arrange for our delivery personnel(s) to remain at the door/entrance of the delivery address for more than the accepted default of 5 minutes, in order not to hold up subsequent food deliveries. 
7. In the event of a “no-show”, “not at home”, or “not contactable” scenario, our delivery personnel(s) reserve the right to exercise discretion and common sense to respectfully leave the order at the doorstep, gate entrance, reception counter, or security counter etc.
8. Our company bears no responsibility further than to prepare every order to our best with food quality, food safety, and with our delivery partner to fulfil the order to the designated address on the selected day and time-slot.