Shown menu is halal-certified, wholesome and exclusive for online-delivery orders. Cut off time for next day delivery is 5pm on weekdays and 3pm on weekends; subjected to a first-come, first-served basis. Delivery for 29 Jan Tuesday is full and closed. Prices are subjected to GST.
G3. Admin Fee

G3. Admin Fee

Regular price $20.00 Sale

This fee is payable for each and any of the following scenario:

1) For any changes made each time with reference to the last updated order. Such changes include inaccurate or change of any details of a confirmed/paid/issued order; such as the date & time of delivery, contact information and the type and number of items reflected in the order.

2) Amendments made within three or less number working days to the fulfilment date. An admin fee of $20.00 is chargeable for any changes made each time with reference to the last updated order.

3) Cancellation - made more than three working days to the fulfilment date. A 25% forfeiture on the paid original amount and an admin fee of $20.00 is chargeable. Customer will receive a 75% refund on the paid original amount by the original mode of payment. For credit terms / e-invoice customers, 25% of the invoice value and admin fee of $20 is chargeable.

4) Cancellation - made within two to three working days to the fulfilment date. A 50% forfeiture on the paid original amount and an admin fee of $20.00 is chargeable. Customer will receive a 50% refund on the paid original amount by the original mode of payment. For credit terms / e-invoice customers, 50% of the invoice value and admin fee of $20 is chargeable. 

5) Cancellation - made within 24 hours prior to event date, a 100% forfeiture on the paid original amount is chargeable. No refunds will be made to the customer. For credit terms / e-invoice customers, 100% of the invoice value is chargeable.

6) For each additional invoice which was to be sectioned from the original invoice into a separate invoice as separate billing instruction to e.g. another department from the same organisational entity.